At q798, we believe entertainment should never come at the cost of your wellbeing. Our Responsible Gaming framework is built to give every Pakistani player — whether you're betting on PSL, spinning slots, or playing poker — the tools, information, and support to keep gaming fun, controlled, and safe. Strictly for players aged 21 and above.
q798 provides every registered player with a full suite of self-management tools directly accessible from your account dashboard. Here is what is available to you at all times.
Set daily, weekly, or monthly deposit caps directly in your q798 account settings. Once a limit is applied, it takes effect immediately. Requests to increase a limit are subject to a 7-day cooling-off period — decreases apply instantly. This gives you genuine control over your spending in PKR.
If you feel you need a complete break, q798's self-exclusion feature lets you block access to your account for a period of your choosing — from 30 days up to a permanent lifetime exclusion. During exclusion, your account is fully locked, all promotional communications are halted, and re-entry is restricted until the period concludes.
Set a maximum session length so the platform automatically alerts you — or logs you out — when you have been playing for your self-defined duration. This is particularly useful during long PSL match betting sessions or extended slot play, where time can pass faster than you realise.
Define a maximum loss threshold per day, week, or month. Once your losses hit the limit you have set, q798 will suspend further wagering for that period. This ensures a single bad run — whether on cricket betting or casino tables — cannot spiral beyond a level you have pre-approved for yourself.
Enable periodic reality-check pop-ups that show you how long you have been playing and how much you have wagered in the current session. The cool-off period option lets you pause your account for 24 hours to 6 weeks without triggering a full self-exclusion — ideal when you just need a short breather.
Our dedicated support team handles responsible gaming requests around the clock, in both English and Urdu. Whether you are based in Karachi, Lahore, Islamabad, or Faisalabad, help is available any time of day or night via live chat. No judgment, no delays — your wellbeing comes first.
Gambling — whether it is betting on a PSL T20 match, playing online poker, spinning slots, or trying your hand at live casino games — is meant to be a form of entertainment. q798 was built specifically for the Pakistan market with that principle at its core. We want every session on our platform to be enjoyable, informed, and firmly within the personal boundaries each player has set for themselves.
Responsible gaming is not just a legal checkbox for q798. It is a genuine operational commitment that runs through our platform design, our customer support training, our KYC processes, and our promotional policies. We will never market in a way designed to encourage excessive gambling, and we will never target players who have self-excluded or placed themselves on cooling-off periods.
Problem gambling — sometimes referred to as gambling disorder — occurs when a person's gambling behaviour becomes difficult to control and begins to negatively affect their finances, relationships, mental health, or daily responsibilities. It is more common than many people realise, and it can affect anyone regardless of age, income level, or how long they have been gambling.
The good news is that problem gambling is recognised, treatable, and there is no shame in seeking help. q798 encourages any player who feels their gambling is becoming a concern to reach out to our support team or use our self-management tools immediately. Early action is always more effective than waiting.
Remember: Gambling should never be used as a way to earn income, recover financial losses, or cope with stress, anxiety, or personal difficulties. If gaming stops feeling like entertainment and starts feeling like a need, that is a signal to take a break and seek support.
q798 enforces a strict minimum age of 21 years for all players. This is non-negotiable. At the point of registration, every applicant is required to provide their date of birth and subsequently complete Know Your Customer (KYC) verification using a valid Pakistani CNIC or passport. Our verification systems check that identity documents match the declared date of birth before any account is fully activated.
If a player is found — at any stage — to be under the age of 21, their account will be immediately suspended, all gameplay will be voided, and any deposited funds will be returned to the original payment method (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, or Raast — whichever was used). q798 maintains a zero-tolerance approach to underage gambling.
q798 provides tools, but responsible gaming starts with the individual player. Here are the habits and practices we recommend to every person who uses the platform:
q798 designs all bonuses, free spins, and promotional offers with responsible gaming principles in mind. We never use bonus structures that are designed to trap players into excessive wagering. All terms and conditions for any q798 promotion are clearly stated, and wagering requirements are kept fair and transparent.
Players who have activated self-exclusion, cooling-off periods, or deposit limits will not receive promotional offers from q798 during those periods. Our marketing suppression systems are designed to ensure that players who have flagged a concern are given space rather than incentives to continue playing.
q798 does not send promotional material to players who have self-excluded, activated a cool-off period, or contacted support about gambling concerns. This suppression is applied automatically and does not require a manual opt-out request.
As an internationally licensed platform, q798 aligns its responsible gaming practices with global frameworks established by leading gambling regulatory and support organisations. These include the principles set out by GamCare, Gambling Therapy, and the standards mandated by major gaming licensing jurisdictions. Our responsible gaming policies are reviewed and updated regularly to reflect evolving best practices.
While q798 is designed specifically for the Pakistan market, our obligations under our international gaming licence require us to meet responsible gaming standards that are globally recognised. This means the protection available to a q798 player in Lahore is built to the same framework standard as players on internationally regulated platforms worldwide.
If you answer "yes" to two or more of the following questions, we encourage you to speak with our support team or use our self-exclusion tools.
If any of these apply, contact our support team now via live chat — available 24/7 in English and Urdu.
| Limit Type | Periods | Status |
|---|---|---|
| Deposit Cap | Daily / Weekly / Monthly | Live |
| Loss Limit | Daily / Weekly / Monthly | Live |
| Session Time | Per session | Live |
| Cool-Off | 24h – 6 weeks | Live |
| Self-Exclusion | 30 days – Permanent | Live |
| Reality Check | Every 30 / 60 min | Live |
Problem gambling rarely appears overnight. It typically develops gradually. These are the early and mid-stage warning signs that you or someone you know may need support.
Activating self-exclusion takes less than two minutes. Here is the exact process to follow if you want to take a break from q798.
Sign in to your q798 account using your registered credentials. All responsible gaming tools are available from within your account dashboard.
Navigate to your profile settings and look for the "Responsible Gaming" section. This houses all limit-setting and exclusion options in one place.
Choose "Self-Exclusion" from the menu, select your desired exclusion period — from 30 days up to permanent — and confirm your choice. The exclusion takes effect immediately upon confirmation.
A confirmation is sent to your registered email address. All promotional communications are suppressed immediately. If you need further assistance, live chat support is available 24/7 in English and Urdu.
Alternative route: If you are unable to log in or prefer not to, you can also request self-exclusion directly through our 24/7 live chat support or by emailing [email protected]. Our team will process the request on your behalf without delay.
From PSL cricket betting to live casino, slots, poker, and Mahjong Ways — q798 is built for entertainment with your safety built in. Log in today to configure your deposit limits, session timers, and responsible gaming preferences. Players must be 21 or older to register and play.
21+ only | Play Responsibly | Licensed & Regulated